Effective date: 06 July 2026
This Privacy Policy explains how Altrastate Technologies Ltd ("Altra", "we", "our", "us") collects, uses, stores, and protects personal information when you visit our website, use our services, or communicate with us.
We may collect identifiers and contact details such as name, business name, email address, phone number, job role, and project information submitted through forms. We also collect technical data such as browser type, pages visited, IP address, and approximate location through analytics tools and cookies.
We process personal data to respond to inquiries, provide quotations, deliver agreed services, improve product quality, maintain security, and fulfill legal obligations. We may also send service updates or relevant offers, and you can opt out of promotional messages at any time.
We process information based on one or more of the following: your consent, contractual necessity, legitimate business interests, and legal compliance requirements.
We do not sell personal data. We may share data with trusted service providers such as cloud hosting, analytics, communication, and support platforms solely to operate our services. These providers are bound by confidentiality and security obligations.
We use cookies and similar technologies to keep the site functional, remember preferences, and understand usage patterns. You can control cookies through browser settings. Blocking some cookies may affect certain features.
We retain personal data only for as long as needed for business and legal purposes. Inquiry records may be stored for follow-up and compliance tracking, after which data is deleted or anonymized according to our retention policies.
We implement reasonable technical and organizational controls to protect information from unauthorized access, misuse, disclosure, or loss. These controls include role-based access, secure infrastructure configuration, and regular review of system security.
Depending on your location and applicable law, you may request access to your information, correction, deletion, restriction of processing, or objection to specific processing activities. You may also request data portability where applicable.
Because our infrastructure and vendors may operate across jurisdictions, your data may be processed outside your country. Where applicable, we apply reasonable safeguards for international transfers.
We may update this Privacy Policy from time to time. Material changes will be published on this page with an updated effective date.
If you have privacy questions or requests, contact Altrastate Technologies Ltd at info@altrastate.com or +256 765 179 900.
